New or returning users

This page offers the option to register as a new user or recover access to an existing profile.

New user 


Register an account to start using Record of Employment on the Web (ROE Web).

Returning user 


Recover access to my existing ROE Web profile by providing your User Reference Number (URN) and answering your security questions:

What is a URN?

A URN is used to confirm your identity as a user. Service Canada had sent you an email with your URN when you first registered your ROE Web account.

(e.g. : XXX-123-456-789-000)

Screen Identifier: RA-CLIENTCONFIRMATION-VROE

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